Legal notice

English translation provided for convenience. In case of any discrepancy, the French version prevails.

Website publisher

Trade name: AltiQuest
Operator: Mathieu Lyons, sole trader (entrepreneur individuel, EI), under the French micro-enterprise scheme
Address: 2 bis rue de Gavagnière, 38120 Saint-Égrève, France
SIRET: 102 503 836 00011 (registered in the French National Business Register)
VAT: not applicable, article 293 B of the French General Tax Code (CGI)
Email: altiquest.factory@gmail.com
Phone: +33 6 45 12 23 75
Website: https://altiquest.fr

Publication director

Mathieu Lyons

Hosting provider

Shopify Inc.
151 O’Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada
www.shopify.com

Intellectual property

All content on altiquest.fr (text, images, designs, AltiQuest logos) is the property of AltiQuest unless otherwise stated. The logos and visuals of partner clubs belong to their respective clubs and are used with their permission. Any reproduction or use without prior written permission is prohibited.

Personal data

How personal data is processed is described in our privacy policy. Under the GDPR, you can exercise your rights (access, rectification, erasure, objection) by writing to altiquest.factory@gmail.com. You can also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Terms of sale

Sales are governed by our terms of sale, supplemented by our return and refund policy and our shipping policy.

Consumer mediation

In case of a dispute, please contact us first at altiquest.factory@gmail.com: we always look for an amicable solution. In accordance with articles L611-1 et seq. of the French Consumer Code, you may then use a consumer mediator free of charge. AltiQuest’s mediator: appointment in progress; their contact details will be listed here.